Help, where you need it

Guided tours

Every feature in miProgram has an interactive guided tour built in. If you need help doing something, tap or click Guided tours and an on-screen tour shows you exactly what to do, step by step.

In the mobile app

Out at a property? Tap Guided tours from the menu, choose what you want to do and the tour walks you through it on the screen you are already on.

In the web app

Working in the dashboard? Click Guided tours, pick the task and follow the highlighted steps. Nothing to download and no video to sit through.

How a tour works

No manuals, no videos. The app shows you on the screen you are using.

  1. 1

    Tap or click Guided tours

    It is available on every screen in both apps.

  2. 2

    Pick what you want to do

    Tours are listed by task, from your first inventory to issuing a report.

  3. 3

    Follow the steps on screen

    Each step highlights the exact button or field and tells you what to do next.

  4. 4

    Replay any time

    Run a tour as often as you like. New team members can start with the basics.

What the tours cover

A tour for every feature, in both the mobile app and the web app.

  • Creating an inventory
  • Check-in and check-out reports
  • Mid-term inspections
  • Block management reports
  • Taking and organising photos
  • Digital signatures
  • Syncing to the cloud
  • Team and user management
  • Branding your reports
  • Sharing PDF and web-view reports
  • AI Analysis
  • Deposit Assessment

Need more than a tour?

The help centre in your dashboard has written guides and a form to report an issue. Not a customer yet? Get started and the first tour begins on your first screen.