How an independent letting agent compressed months of interim inspections into a single week using miProgram

The agency's interim inspection process was effectively two jobs: visit the property, then write up the report later from paper notes. Notes were ambiguous a week after the visit. Photos taken on a phone had to be matched to the right room manually.

Reports were sent out weeks after the inspection had happened. By the time the report reached the landlord, the data was already stale, and a full inspection cycle across the portfolio could stretch into months.

Inspectors moved to miProgram on mobile. The Room Wizard guides each inspection room by room. Standard chips speed up condition recording for common items. Photos are captured against the right item, not against a generic camera roll, so there's nothing to match up afterwards.

The PDF report is generated before the inspector leaves the property — no office work follows the visit.

What used to take months now takes a week. The agency books inspections in concentrated blocks rather than spread across months, because no back-office work follows each visit.

Landlords receive their reports the same day, not weeks later. Inspectors save roughly three minutes per room — across a busy portfolio, that's days of reclaimed time every cycle.